Privacy Policy

Welcome to Sun Hospitality Group. We are committed to protecting the privacy of our guests. This Privacy Policy explains what personal information we collect from you, how we use it, and how we protect it.

1. Information We Collect

When you use our booking engine to view our properties, check offers, or make a reservation, we collect the following limited personal information:

• Your Name
• Your Email Address
• Your Contact Number (e.g., phone number)

We do not collect any other personal data, such as credit card information (unless processed by a separate, secure payment gateway, which should be stated) or personal preferences.

2. How We Use Your Information

We use the information you provide for one specific purpose:

• To Provide Services: We use your name, email address, and contact number to confirm your reservation and to ensure we can provide you with the services you have requested when you arrive at our hotel/resort. This may include sending you a booking confirmation, contacting you with important updates about your reservation, or reaching out if there is an issue with your booking.

Your data is not used for any other purpose. We do not use your personal information for marketing newsletters, promotional offers, or any other activity unless you explicitly opt-in to such services separately.

3. Data Sharing and Disclosure

We do not sell, rent, trade, or otherwise share your personal information with any third parties for their marketing purposes.

We will only disclose your information in the following limited circumstances:

• Internal Staff: Your information will be available to our hotel staff (such as the front desk) for the sole purpose of checking you in and managing your stay.
• Legal Obligation: If we are required by law, court order, or other legal process to disclose your information.

4. Data Security

We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, or alteration. Your data is stored in a secure environment accessible only by authorized personnel.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purpose for which it was collected (i.e., to manage your reservation and provide service during your stay) or as required by applicable law.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. If you wish to make such a request, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.